Support / answers
Frequently asked questions.
Do you offer free shipping?+
Free shipping is offered on orders over $50. Standard shipping rates apply below that threshold.
How long does shipping take?+
The store says orders are usually processed in one to two business days. Most customers receive orders in five to seven business days, with timing varying by location.
Do you ship internationally?+
Yes. The store says it ships to many countries, with costs and delivery times calculated at checkout.
Can I change or cancel an order?+
Contact the store within 12 hours of placing an order. Once processing begins, changes may not be possible.
Can I track my order?+
Once an order ships, the store says a tracking number is sent by email. Use that number on the tracking page or with the carrier.
What payment methods do you accept?+
The store lists major credit cards, PayPal, Apple Pay and Google Pay through its secure checkout.